FAQ

What kind of payment way can I choose on your website?

We accept payments by Paypal, Western Union, Moneybookers and E-check. Paypal is our preferred method of payment .If you do not have one, you can pay as a guest by credit card, such as Visa MasterCard, Discover or American Express, or you can create a paypal account. Don't hasitate to contact our LiveChat when you have questions.

How do I get my order?

After you paid, we will arrange professional customer representitive to help you to get your everything soon.

Is this business safe and legal?

Sure,we have professional and experienced teams, so that we can make sure that you can enjoy safe . In addition, we trade everything to you in game ,just like friend to friend.

Confidentiality

We have very strict internal policy to ensure that all information concerning your account will be confidential. We will never ask any vital information such as password question or password hint that will threat your account safety. Furthermore, your personal and character's information will be absolutely confidential. During the power-level process, our players will never talk to anyone in the game without your request.

How to solve the problem when Submit is failed?

Our site tested many kinds of Browser ,if receive data error .Suggest that you can change the Browser and update the new version, or you can contact our live-chat to solve it.

How long does the delivery take?

It takes within 30 minutes under most conditions.But sometimes,it depends on the quantity . If there is any accident,we must let you at once and take actions to settle it down.Your customer rep will trace and rush the order all the time. If you have any problem, feel free to contact them or LiveChat.

Is it safe for me to pay online?

It's safe. There is a link leading you to paypal page when you pay. The information that you should provide is for paypal but NOT for Store4mop. So Store4mop can not get any information about your credit card or your password. And technical experts point out that online purchases without human intervention are far safer than traditional credit card transactions because the information is immediately encrypted into a scrambled message that can only be decrypted by an authorized computer.

I login the Live Chat but you are not responding. What's the matter?

Under such situation, Our customer service representative may be temporally away from their work station or either that, please leave a message about your contact way ,server and toon name.Once our customer representitive is back,we will contact you as soon as possible.

Will using your services ban my account?

No. We have been selling items to hundreds of customers in wow games. Our customers have never been banned using our service.

Do you have any refund policy if I didn' t get delivered for my order?

Yes, we do.If we failed to complete your order and you would like refund, please contact livehelp on our site. Offer your order info, we will refund in 30 mins after we confim all details.The order will be hold and 100% fully refund if we can't finish your order.

How secure is your service? Is it safe if I release my account name and password to you?

Yes. As Store4mop,we take safeguarding your personal information very seriously.All staff members hold a profession standard in our service provided. We have developed strict policies to guarantee our customer's privacy. The only person can access your information is our manager. Once the raids are completed, We will inform you that the service has been completed and that you should change your password as a precaution

Got any other problems?

Please contact us to get instant help by Livechat or Skype.

What should I do to make my order accomplished fast?

You may follow tips

1). Make sure all info you provided is right and available.

2). Contact Livehelp on our homepage to check stock if the order is a rush one.

3). Check your personal email and phone after you place an order.

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