FAQ
What kind of payment way can I choose on your website?
We accept payments by Paypal, Western Union, Moneybookers and E-check. Paypal is our preferred method of payment .If you do not have one, you can pay as a guest by credit card, such as Visa MasterCard, Discover or American Express, or you can create a paypal account. Don't hasitate to contact our LiveChat when you have questions.
We have very strict internal policy to ensure that all information concerning your account will be confidential. We will never ask any vital information such as password question or password hint that will threat your account safety. Furthermore, your personal and character's information will be absolutely confidential. During the power-level process, our players will never talk to anyone in the game without your request.
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It takes within 30 minutes under most conditions.But sometimes,it depends on the quantity . If there is any accident,we must let you at once and take actions to settle it down.Your customer rep will trace and rush the order all the time. If you have any problem, feel free to contact them or LiveChat.
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It's safe. There is a link leading you to paypal page when you pay. The information that you should provide is for paypal but NOT for Store4mop. So Store4mop can not get any information about your credit card or your password. And technical experts point out that online purchases without human intervention are far safer than traditional credit card transactions because the information is immediately encrypted into a scrambled message that can only be decrypted by an authorized computer.
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Under such situation, Our customer service representative may be temporally away from their work station or either that, please leave a message about your contact way ,server and toon name.Once our customer representitive is back,we will contact you as soon as possible.
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Yes, we do.If we failed to complete your order and you would like refund, please contact livehelp on our site. Offer your order info, we will refund in 30 mins after we confim all details.The order will be hold and 100% fully refund if we can't finish your order.
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Yes. As Store4mop,we take safeguarding your personal information very seriously.All staff members hold a profession standard in our service provided. We have developed strict policies to guarantee our customer's privacy. The only person can access your information is our manager. Once the raids are completed, We will inform you that the service has been completed and that you should change your password as a precaution
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What should I do to make my order accomplished fast?
You may follow tips
1). Make sure all info you provided is right and available.
2). Contact Livehelp on our homepage to check stock if the order is a rush one.
3). Check your personal email and phone after you place an order.